Return policy

At CafeRacerNationWW, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy within 30 days from the date of purchase. Please read the following guidelines and procedures for returning your item:

1. Eligibility:

   • The item must be unused, in its original condition, and with all original packaging and tags intact.
   • The return period of 30 days starts from the date of delivery.

2. Return Process:

   • To initiate a return, please contact our customer support team within the 30-day return period.
   • Provide your order number, item(s) you wish to return, and the reason for the return.
   • Our customer support team will guide you through the return process and provide you with a return authorization and instructions on how to proceed.

3. Return Shipping:

   • The customer is responsible for the return shipping costs unless the return is due to a defect or an error on our part.
   • We recommend using a trackable shipping method to ensure the safe return of the item.
   • Please ensure that the item is securely packaged to prevent any damage during transit.

4. Refund or Exchange:

   • Once we receive the returned item and verify its condition, we will process your refund or exchange.
   • Refunds will be issued to the original payment method used for the purchase.
   • If you prefer an exchange, we will assist you in selecting a suitable replacement item, subject to availability.
   • Please note that shipping charges are non-refundable unless the return is due to a defect or an error on our part.

5. Exceptions:

   • Certain items may be non-returnable due to hygiene reasons or if explicitly stated in the product description.
   • Personalized or customized items are also non-returnable unless there is a manufacturing defect.

Our goal is to ensure your satisfaction, and we strive to make the return process as smooth as possible. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.

Thank you for choosing CafeRacerNationWW. We appreciate your business and value your trust.

Best regards,

Team CafeRacerNationWW